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500+
Help Articles
24/7
Self-Service
5 min
Average Resolution
95%
Self-Resolution Rate

Multiple Ways to Get Help

Knowledge Base

Comprehensive articles, tutorials, and troubleshooting guides

Live Chat

Real-time support from our expert team (paid plans)

Community

Connect with other users and share solutions

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95%
Self-Resolution
5 min
Average Time
24/7
Availability

Browse by Category

Find exactly what you need with our organized knowledge base categories.

Getting Started

New to XeroGap AI? Start here with setup guides and basics.

View all 25 articles →

Category Stats

Total Articles25
Last Updated2 days ago
Helpful Rate94%

Related Categories

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Frequently Asked Questions

Quick answers to the most common questions about XeroGap AI.

🚀

Getting Started

🔧

Technical Support

🔗

Integrations

💳

Billing & Account

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help you succeed with XeroGap AI.

Detailed Guides & Tutorials

Comprehensive guides and tutorials to help you master XeroGap AI.

Featured Guides

Complete API Integration Guide

Step-by-step guide to integrate XeroGap AI with your application

TutorialIntermediate
Development45 min

Notion Workflow Automation

Build powerful automations between Notion and your business tools

GuideBeginner
Integration30 min

DPDP Compliance Implementation

Complete guide to achieving DPDP Act compliance

GuideAdvanced
Compliance60 min

All Guides & Tutorials

Complete API Integration Guide

Step-by-step guide to integrate XeroGap AI with your application

Development45 minIntermediate

Notion Workflow Automation

Build powerful automations between Notion and your business tools

Integration30 minBeginner

Sales Team Onboarding

Complete setup guide for sales teams new to AI automation

Sales25 minBeginner

Contact Center QA Setup

Implement AI-powered quality assurance for your contact center

Customer Service40 minIntermediate

DPDP Compliance Implementation

Complete guide to achieving DPDP Act compliance

Compliance60 minAdvanced

Custom AI Model Training

Train custom AI models for your specific business needs

AI/ML50 minAdvanced

Video Tutorials

🎬
Getting Started with XeroGap AI
5:2312K views
⚙️
Building Your First Workflow
8:458.5K views
📝
Notion Integration Walkthrough
12:3015K views
🔐
API Authentication Explained
6:159K views
View all videos →

Learning Paths

Beginner's Path

Start your journey with XeroGap AI fundamentals

8 courses4 hours
Developer Path

Build advanced integrations and custom solutions

12 courses12 hours
Business User Path

Maximize productivity with automation workflows

10 courses8 hours
Enterprise Path

Scale automation across your entire organization

15 courses16 hours

Ready to Master XeroGap AI?

Our comprehensive guides and tutorials will help you unlock the full potential of AI automation.

Contact Support

Get the help you need with multiple support channels and expert assistance.

Live Chat

24/7 for paid plans< 5 minutes

Get instant help from our support team

Best for:

Technical questions, urgent issues

Email Support

Business hours< 24 hours

Send detailed questions and complex issues

Best for:

Detailed questions, feature requests

Phone Support

9 AM - 6 PM ISTImmediate

Speak directly with our technical experts

Best for:

Complex issues, urgent support

Support Hours

India

IST (UTC+5:30)
Hours:
9:00 AM - 6:00 PM
Phone:
+91-XXXX-XXXXXX
Monday - Friday

United States

PST (UTC-8)
Hours:
9:00 AM - 5:00 PM
Phone:
+1-XXX-XXX-XXXX
Monday - Friday

Europe

CET (UTC+1)
Hours:
9:00 AM - 5:00 PM
Phone:
+44-XXXX-XXXXXX
Monday - Friday
🚨

Emergency Contacts

System Outage

Critical

Report critical system outages or downtime

outage@xerogap.ai

Security Incident

Critical

Report security vulnerabilities or breaches

security@xerogap.ai

Data Breach

Critical

Report potential data breaches or leaks

breach@xerogap.ai

Customer Support Portal

Access your personalized support dashboard with ticket history, knowledge base, and direct support line.

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Support Tickets
Track and manage all your support requests
📊
Service Status
Real-time system status and incident updates
📚
Knowledge Base
Personalized help articles and tutorials

System Status & Updates

Real-time status of all XeroGap AI services and upcoming maintenance windows.

Service Status

API Gateway

operational
Uptime:
99.9%
Response:
120ms

Workflow Engine

operational
Uptime:
99.8%
Response:
95ms

Database

operational
Uptime:
99.9%
Response:
15ms

Authentication

operational
Uptime:
99.9%
Response:
80ms

File Storage

operational
Uptime:
99.9%
Response:
45ms

Email Service

degraded
Uptime:
98.5%
Response:
250ms

High latency due to increased traffic

Recent Incidents

API Gateway Performance Degradation

resolved
Started: 2024-01-15 14:30 UTC | Resolved: 2024-01-15 16:45 UTC

Impact: Minor increase in response times

Temporary performance degradation due to unexpected traffic spike. All systems have been restored to normal operation.

Scheduled Database Maintenance

completed
Started: 2024-01-10 02:00 UTC | Resolved: 2024-01-10 04:30 UTC

Impact: Scheduled maintenance window

Routine database maintenance completed successfully. No impact on service availability.

Upcoming Maintenance

API Gateway Update

2024-01-25 | 02:00 - 04:00 UTC

Expected Impact: Brief service interruption

Security updates and performance improvements

Database Optimization

2024-02-01 | 01:00 - 03:00 UTC

Expected Impact: Read-only mode

Performance optimization and cleanup

Stay Informed

Get real-time updates on system status, incidents, and maintenance through our status page and notifications.

📊
Public Status Page
Real-time system status
📧
Email Notifications
Instant incident alerts
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RSS Feed
Subscribe to updates